Hometown Property Management Services works has reliable properties to live and grow in. Our knowledgeable staff is here to help and guide you along the way. This amount of scale is rare and doesnt exist in scattered site property management outside of a handful of companies nationwide. Statements are easy to read. BBB Business Profiles may not be reproduced for sales or promotional purposes. Mr. Chad Gallagher, Chief Information Officer. Home; Pennsylvania; Pittsburgh; . Home365 did not obtain the promised rent increases. International Association of Better Business Bureaus. We offer a variety of quality houses and apartments for rent throughout Lancaster City, PA. Illegally tried to withhold it from me after failing to return my deposit within 30 days. Access the headquarters listing for Home365 Property Management. Do you currently own a property and require a highly skilled and professional team to manage it? Our knowledgeable staff is here to help and guide you along the way. Home365 did not collect the amount of rent specified on the lease. Completely unprofessional. By design, SlateHouse has scale, currently managing over 7,000 units. Coordinates in office events throughout the year. In addition to your experienced property manager and maintenance coordinator, SlateHouse has a leadership team that we are very proud of. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. We also offer convenient online rent payment and maintenance requests through our 24/7 tenant portal. Passive, predictable and hassle . This is a multi-location business. Dennis, we are sorry to hear about your frustrations. It is fast, easy, secure, so why wait? How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. SlateHouse has licensed and developed over a dozen tech platforms that it syncs together to provide full service property management unlike any other company. Whether youre a student, working professional, family with kids, or looking to retire, we are confident we have a home that fits your needs and budget. Home365 Is a Property Management Company that Deals With Both Residential And Commercial Management To Save You The hassle. BBB Business Profiles generally cover a three-year reporting period. For example we actually have a position at SlateHouse that is called the checker. Mr. Chad Gallagher, Chief Information Officer. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. Property management solutions for the 21st century rental market. We are unable to speak about being in breach of contract as you have terminated your services with us. This would mean we did not increase rent because we did not receive a signed lease. All of the things mentioned in this review are addressed in the PMA that you signed, and again unfortunately since you are no longer under our management, we cannot help correct some of these questions or concerns you may have. 214 E King St, Lancaster, PA 17602, United States. Reach out today Get a quote Where to find us Main office phone: (800) 837-0037 800 New Holland Ave, 2nd Floor, Lancaster, PA 17602 Open Monday-Friday 9am to 5pm How it works The checker checks hundreds of tasks each and every day just to make sure they were completed. without being overburdened by the traditional stresses of property management. 2023Hometown Property Management Services, Multi-Unit & Single-Family Rental Properties, https://www.hometownprops.com/wp-content/uploads/2018/02/HPM3_3.mp4. We answer calls and emails promptly and resolve maintenance requests quickly and effectively. This business is in an industry that may require professional licensing, bonding or registration. The savings are passed on to our owners. They let you know whats going on at properties.Also unlike other management companies you dont have to deal with an out-of-date answering service.Best people to work with in Harrisburg by far., Pennsylvania: Adams - Berks - Bucks - Chester - Cumberland - Dauphin - Delaware - Franklin - Lancaster -Lackawanna - Lebanon - Lehigh - Montgomery - Philadelphia - York, New Jersey: Burlington -Camden - Gloucester - Mercer - Salem, Maryland: Baltimore and Baltimore Metro Area. Get in touch. (800) 837-0037. On March 30, 2023 we terminated the agreement with Home365. International Association of Better Business Bureaus. Business Profile Home365 Property Management Property Management Headquarters Multi Location Business Find locations Contact Information 800 New Holland Ave Ste 2 Lancaster, PA. . When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Although unfortunate and we do apologize if you would like to pursue that rent you would need to request it from the tenant through your new property management, or we would be happy to assist you if you were still under our services. Terrible lack of implementation and communication, lack of performance versus normal operations. SlateHouse Group PM is engineered by real estate investors, for real estate investors. Did you know that you can now pay your rent online, for free? PA & MD RB069342 | NJ 455625 | GA 184188 |NV 143667 | VA 226033860 . Hometown Property Sales Group is a skilled team of real-estate professionals with the ability to get your property sold! BBB Business Profiles may not be reproduced for sales or promotional purposes. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Home365 refused to use our existing maintenance man. Every repeatable task is systemized and checked and checked again. Check out our rates here. Home365 failed to provide an accounting of the tenant security deposit transferred from the previous property manager. We also offer convenient online rent payment and maintenance requests through our 24/7 tenant portal. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. BBB reports on known marketplace practices. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. Mailing Address:PO Box 5304, Lancaster PA 17606 Email: Info@SlateHouseGroup.com Main Office Phone: 1-800-837-0037, Lancaster - Lebanon - York - Harrisburg - Reading - Pottstown - Philadelphia - Allentown - Trenton - Baltimore - Hampton Roads - Las Vegas - Atlanta, Tenant Portal - Online Payments and Maintenance Requests. SlateHouse Group Property Management has merged with Home365 to use the best technology and local market experience to package a high quality tenant placement and management service, while increasing home owner ROI over time. Home - Hometown Property Management Services Our Services Property Management Multi-Unit & Single-Family Rental Properties Investors What We Offer Property & Rental Management Tenant Placement Property Maintenance Why Hometown Worry Free Management Why We Are Different Licensed Professionals About Us Hometown Vision Company History & Philosophy Click Here to login . Lancaster, PA, 17606). Technology adoption is one of the founding principals of SlateHouse. These individuals have been hand selected for their diverse experience in the property management and real estate investing field. Moved out 8/30/22 did not receive my security deposit it is now 11/11/22. They seem to address issues very quickly. Buy to invest. We offer a variety of quality houses and apartments for rent throughout Lancaster City, PA. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. That is why it is so important to execute the items that you have control over. Contractors give SlateHouse preferential treatment because they value the relationship. BBB is here to help. Pennsylvania - New Jersey - Maryland - Virginia - Nevada - Georgia - Michigan. Technology and scale has allowed us to lower our operational costs. We offer a variety of quality houses and apartments for rent throughout Lancaster City, PA. Looking for more information? SlateHouse is committed to changing this. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period. Typically new tech is not integrated into property management like it is in other industries. BBB File Opened: SlateHouse has engineered its operations to be systems that are repeatable and scalable. The result is superior service and the lowest fees in PA. Give us a call today to find out what your property would rent for. Ask the Community Ask a question Home365 did not notify us of unit vacancies. Please feel free to call us to learn more about high-quality homes . Our property management company in Lancaster believes in putting integrity and ethical standards first while ensuring we meet your high level of expectations. As a matter of policy, BBB does not endorse any product, service or business. Very happy with the services they are providing, would recommend them to family & friends for Property Management., Great service, friendly staff, they work hard for their owners. Lancaster; Philadelphia; Pittsburgh; York; Harrisburg; Pottstown; Reading; Lehigh Valley; Scranton; Virginia. Get in touch Already a resident or homeowner ? Home365 | Property Management Company | About Address 800 New Holland Avenue Lancaster, PA 17602 USA Industry Business Report Job All Jobs Your full service property management firm located in the heart of downtown Lancaster. Bureau of Professional & Occupational Affairs (BPOA)-PA, Need to file a complaint? Need to find a different location? Home365 | Property Management Company Property Management Locations Company Property management & investment reinvented We make investing in real estate easy for all by delivering a predictable income and minimizing risks. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Services included in our management: Smart Showing, Digital Lockboxes, Virtual Assistants, Automated Maintenance Scheduling, PayNearMe, Cloud Database, Etc. As a small, locally owned and operated business, we take pride in working with each resident individually to help them find their ideal rental. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. . Lancaster, PA 17602-2179. Home365 charged more for the repairs than budgeted. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Property management is tough. Affordable, spacious, and pet-friendly, our units feature modern appliances, convenient amenities, and prompt service from a dedicated team of managers and maintenance professionals.